The unbearable lightness of politics

Politics feels like EastEnders:  hyperbolic soap-opera melodrama in which seems to be the entire world, but it just a small square in London.

Football tribalism for broadsheet readers.

Until you remember it’s real and creating increasingly existential threats to humanity via its actions and inactions.

Arse.

God helped society put its thumb on the scales

When thinking through new ways of configuring society’s organisational models (ie how together we can work, live, trade, and agree goals and values most effectively) it’s useful to reflect on the characteristics of the most successful models humanity has used thus far.

Amongst these are the village, guilds, armies, and religions. These have independently evolved / emerged across the world at different times in history. They offer predictable operating conditions. And they work to get things done.

One thing which religion does very nicely is encode, speak up for, and defend a set of values. For the sake of this point it doesn’t much matter if you agree with the values, the religion, or the existence of a God. What matters is that the religion and its representatives are given a certain amount of respect as moral arbiters within the decision making process. (Indeed, the UK’s House of Lords still gives places to 26 Bishops.)

Whilst the power that religion influences now is very diminished (in the UK, anyway – other countries not so much), history and architecture shows us that it used to play a far more significant role.

So it is, for example, that our cathedrals were meticulously crafted to last centuries, and to be things of beauty to honour not just the gods, but the skills of the people who created them. This was not an economically led decision. It would be cheaper to build a shrine, or to just gather in the woods. Religion recognised the importance of community, community purpose, individual purpose and pride in ones work, the importance of having a welfare system (“Nothing to do in the fields? Come work on the cathedral!”), and the value of beauty.

But the demise of God, or rather the displacement of the old gods by the new God of economics removed society’s ability to declare that “these things are important to us”. These “things” – these values we hold dear but find it hard to put a number to – are known in economics as “externalities”.

We now find ourselves sacrificing all sorts of things we value purely because money is incapable of measuring them.

Finding value systems to measure all these things is an insanely hard challenge. How much is a human life worth? How much extra should we allow for beauty vs utility?

God acted as  a 3rd party values-balancer which allowed us to trump economics with values, without having to measure all the metrics. It was an easy way to put a humane thumb on the scale.

Do smart people change faster?

Is there a correlation between the adoption curve and IQ (or whatever measure of general intelligence / compassion / connection making etc you choose to use)?

If this is true, new services start and seem interesting, but for every subsequent member that joins there is a fall in average IQ for for group.

Adoption curve

adoption-curve31

IQ distribution curve

stangor-fig09_007

What it means to live at the optimum

“Life can only be lived dangerously – there is no other way to live it. It is only through danger that life attains to maturity, growth. One needs to be an adventurer, always ready to risk the known for the unknown. And once one has tasted the joys of freedom and fearlessness, one never repents because then one knows what it means to live at the optimum. Then one knows what it means to burn your life’s torch from both ends together. And even a single moment of that intensity is more gratifying than the whole eternity of mediocre living.” – Osho

Mastery, Autonomy, Purpose & Utopia

Mandating “Good Things” = very hard and lots of fights
Listing “Unacceptable Things” = really easy, lots of consensus
Listing “Desirable Things” = easy, lots of consensus if not mandatory

Things that make all humans happy: Mastery, Autonomy, Purpose.

Allow people to work towards desirable things (purpose) without mandating them (autonomy) whilst getting better at doing stuff (mastery) and life will be spangled unicorns.

Customer service times

Numbers I’d like to see for every business:

  • Live and average time to answer sales calls
  • Live and average time to answer support calls
  • Time between payment & service (re)activation